Safeguarding Vulnerable Claimants - Evidence at Commons Work and Pensions Select Committee

On Wednesday 15th November 2023, The Disability Policy Centre were invited to give evidence to the House of Commons Work and Pensions Select Committee.

The evidence session was as part of the process to examine how the Department of Work and Pensions supports vulnerable benefit claimants, and where its approach to safeguarding needs to change.

Over the last three years, (July 2019 - July 2022), the number of Internal Process Reviews has more than doubled. These are investigations into allegations of DWP case handling that have fallen short of expected standards, with a severe negative impact on a claimant.

A video of Chloe giving evidence at the House of Commons Select Committee.